ISO accreditation is very important to our team at MCS. For us, it’s about far more than putting ticks against boxes and receiving a ‘pass’, and it always has been. From the start we’ve used the ISO process as a valuable tool, one that helps us to review and reshape our operations, to really think about how we service our clients and operate our business.
We know that for many businesses, ISO can be a daunting experience, one that forces you to analyse your operations and deal with those niggling problems that are lurking out of sight, out of mind. What we came to realise in our experience is that Read more